Moorfield House
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds35
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities
- Last inspected2023-03-08
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families visiting have noticed the home is kept clean and tidy, with several people commenting on how pleasant they've found the staff during their visits. The atmosphere seems welcoming, though experiences can vary depending on which staff members are on duty.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness72
- Activities & engagement65
- Food quality65
- Healthcare72
- Management & leadership74
- Resident happiness70
What inspectors found
Inspected 2023-03-08
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the May 2025 inspection. This domain covers staff training, care planning, nutrition and hydration, and access to healthcare professionals including GPs and specialist nurses. The home holds a registered specialism for the treatment of disease, disorder or injury, which suggests healthcare provision is a central part of what it offers. No specific detail about training content, care plan quality, or food provision is available in the published summary.Is this home caring?
The Caring domain was rated Good at the May 2025 inspection. This domain covers staff warmth, dignity and respect, privacy, and support for residents' independence. A Good rating here means inspectors were satisfied with how staff interact with and treat the people in their care. No specific inspector observations, resident quotes, or family comments are included in the published summary for this domain.Is the home responsive?
The Responsive domain was rated Good at the May 2025 inspection. This domain covers activities and engagement, how well the home responds to individual needs and preferences, complaints handling, and end-of-life care planning. The home cares for both over-65s and under-65s with a mix of dementia and physical disabilities, which means a genuinely responsive service needs to offer varied and individually tailored activity. No specific activities, engagement approaches, or end-of-life care examples are described in the published summary.Is the home well-led?
The Well-led domain was rated Good at the May 2025 inspection. The registered manager is Ms Donna Marie McCauley, and the nominated individual is Miss Karen Harkin. The home is operated by Akari Care Limited. The move from a previous Inadequate rating to Good across all domains represents a substantial improvement and suggests that current leadership has been effective in addressing earlier failures. No specific detail about management style, governance processes, or staff culture is available in the published summary.
Source: CQC inspection report →
What the evidence base says
The home supports younger adults under 65 alongside older residents, bringing together people with physical disabilities and those living with dementia. This mixed community means staff work with quite varied care needs. For residents with dementia, the home provides specialist support as part of their broader care approach. Staff work with people at different stages of their dementia journey. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Moorfield House has moved from Inadequate to a full Good rating across all five domains at its most recent assessment, which is a meaningful improvement. However, the published inspection text contains very limited specific detail, so scores reflect the positive direction of travel rather than rich, verified evidence of day-to-day care.
Homes in North East typically score 68–82.The three-lens summary
What families tell us
Families visiting have noticed the home is kept clean and tidy, with several people commenting on how pleasant they've found the staff during their visits. The atmosphere seems welcoming, though experiences can vary depending on which staff members are on duty.
What inspectors have recorded
Some visitors have mentioned really helpful interactions with staff, while others have had different experiences. Like many care homes, there seems to be a mix in how different team members approach their work with residents.
How it sits against good practice
Getting a feel for how a home really works often means visiting at different times to meet various staff members.
Worth a visit
Moorfield House, at 6 Kenton Road in Newcastle upon Tyne, was assessed in May 2025 and rated Good across all five inspection domains: Safe, Effective, Caring, Responsive, and Well-led. This is a significant improvement from a previous Inadequate rating, and the current Good rating across every domain signals that the registered manager and the team at Akari Care Limited have made real, sustained progress. The home provides nursing care for up to 35 people, including those living with dementia and physical disabilities, and both an under-65s and over-65s specialism are registered. The main uncertainty here is the level of published detail. The inspection summary does not include specific inspector observations, resident or family quotes, or granular evidence about day-to-day life. A Good rating is genuinely encouraging, particularly given where the home has come from, but it does not tell you what mealtimes feel like, how staff speak to your parent in the corridor, or how many carers are on at 3am. Before deciding, visit in person at a quieter time (mid-morning or early evening rather than during an organised activity), ask to see last week's actual staffing rota rather than the planned template, and ask the manager directly how the home has changed since the previous Inadequate rating and what they are still working on.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Moorfield House measures up against the other homes you’re considering. Free account.
In Their Own Words
How Moorfield House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Finding the right balance between independence and support
Moorfield House – Expert Care in Newcastle upon Tyne
When you're looking for care that spans different age groups and needs, it matters that everyone gets the attention they deserve. Moorfield House in Newcastle upon Tyne provides support for younger adults and those over 65, including people living with dementia and physical disabilities. The home offers care across a wide age range, which can bring both energy and experience to daily life.
Who they care for
The home supports younger adults under 65 alongside older residents, bringing together people with physical disabilities and those living with dementia. This mixed community means staff work with quite varied care needs.
For residents with dementia, the home provides specialist support as part of their broader care approach. Staff work with people at different stages of their dementia journey.
“Getting a feel for how a home really works often means visiting at different times to meet various staff members.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Moorfield House has moved from Inadequate to a full Good rating across all five domains at its most recent assessment, which is a meaningful improvement. However, the published inspection text contains very limited specific detail, so scores reflect the positive direction of travel rather than rich, verified evidence of day-to-day care.
Homes in North East typically score 68–82.The three-lens summary
What families tell us
Families visiting have noticed the home is kept clean and tidy, with several people commenting on how pleasant they've found the staff during their visits. The atmosphere seems welcoming, though experiences can vary depending on which staff members are on duty.
What inspectors have recorded
Some visitors have mentioned really helpful interactions with staff, while others have had different experiences. Like many care homes, there seems to be a mix in how different team members approach their work with residents.
How it sits against good practice
Getting a feel for how a home really works often means visiting at different times to meet various staff members.
Worth a visit
Moorfield House, at 6 Kenton Road in Newcastle upon Tyne, was assessed in May 2025 and rated Good across all five inspection domains: Safe, Effective, Caring, Responsive, and Well-led. This is a significant improvement from a previous Inadequate rating, and the current Good rating across every domain signals that the registered manager and the team at Akari Care Limited have made real, sustained progress. The home provides nursing care for up to 35 people, including those living with dementia and physical disabilities, and both an under-65s and over-65s specialism are registered. The main uncertainty here is the level of published detail. The inspection summary does not include specific inspector observations, resident or family quotes, or granular evidence about day-to-day life. A Good rating is genuinely encouraging, particularly given where the home has come from, but it does not tell you what mealtimes feel like, how staff speak to your parent in the corridor, or how many carers are on at 3am. Before deciding, visit in person at a quieter time (mid-morning or early evening rather than during an organised activity), ask to see last week's actual staffing rota rather than the planned template, and ask the manager directly how the home has changed since the previous Inadequate rating and what they are still working on.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Moorfield House measures up against the other homes you’re considering. Free account.
In Their Own Words
How Moorfield House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Finding the right balance between independence and support
Moorfield House – Expert Care in Newcastle upon Tyne
When you're looking for care that spans different age groups and needs, it matters that everyone gets the attention they deserve. Moorfield House in Newcastle upon Tyne provides support for younger adults and those over 65, including people living with dementia and physical disabilities. The home offers care across a wide age range, which can bring both energy and experience to daily life.
Who they care for
The home supports younger adults under 65 alongside older residents, bringing together people with physical disabilities and those living with dementia. This mixed community means staff work with quite varied care needs.
For residents with dementia, the home provides specialist support as part of their broader care approach. Staff work with people at different stages of their dementia journey.
Management & ethos
Some visitors have mentioned really helpful interactions with staff, while others have had different experiences. Like many care homes, there seems to be a mix in how different team members approach their work with residents.
“Getting a feel for how a home really works often means visiting at different times to meet various staff members.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
